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Our vision and values

Our vision

Recovery means much more than freedom from drug or alcohol dependency. Our vision is for people we work with achieving and maintaining a better quality of life, their hopes, and their aspirations.

Our mission

SMART is committed to working in partnership to reduce the destructive impact of drug and alcohol dependency, and to promote the health, safety and social wellbeing of the individual and the wider community.

Our Values


Respect needs to exist between worker and service user, between staff, and with our partners.


Trust is the foundation of all successful service user-worker relationships.


By encouraging workers’ creativity we increase the options for our service users, and help our staff to stay motivated.


We understand that recovery is a difficult journey, but it is a journey we are prepared to make.


However complex the issues are, communication needs to stay as straightforward as possible.

The SMART Culture

  • Enabling and supportive
  • Transparent
  • Robust policies and procedures
  • Quality standards
  • Supported and highly trained staff and volunteers
  • Enabling ongoing development to deliver to the highest standards