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Our vision and values

Our vision

Our vision is to support the people we work with to achieve their hopes, their aspirations and maintain a better quality of life.

Our mission

SMART is committed to supporting vulnerable people and people with complex needs by working with partners to promote the health, safety and social well-being of the individual and the wider community.

Our Values


Respect needs to exist between worker and service user, between staff, and with our partners.


Trust is the foundation of all successful service user-worker relationships.


By encouraging workers’ creativity we increase the options for our service users, and help our staff to stay motivated.


We understand that recovery is a difficult journey, but it is a journey we are prepared to make.


However complex the issues are, communication needs to stay as straightforward as possible.

The SMART Culture

  • Enabling and supportive
  • Transparent
  • Robust policies and procedures
  • Quality standards
  • Supported and highly trained staff and volunteers
  • Enabling ongoing development to deliver to the highest standards
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