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What we do » Buckinghamshire Open-Access Service

From 1st October 2012, the way you can access support from drug and alcohol services is changing.  SMART are becoming the single point of contact anyone in Buckinghamshire who is experiencing difficulties with their drinking or drug taking. 

 What help will I get from SMART?

  • Drop-in sessions, no appointment needed
  • Advice and support from an experienced worker
  • Care coordination
  • Access to structured treatment and support services
  • Support groups
  • Housing support
  • Harm reduction advice and needle exchange
  • A mentor to support you along your journey
  • Support for your family and friends
  • Referral to other support services

What will be different?

The main difference you will notice are:

  • Everyone new will be referred to SMART (for an assessment, drop-ins and harm reduction advice) regardless of whether they have self referred or come via the criminal justice system.
  • Everyone will work with a SMART Care Coordinator; This person will help you to get the support you need from a range of services in the county.

 What will stay the same?

  • The structured day programme, care-planned counselling  and other tier three services will continue to be provided by OASIS.
  • SCAS will still provide prescribing services.

What does this mean for service users?

All service users will work with a SMART Care Coordinator throughout their time in accessing drug and alcohol services. All residents will access the same service regardless of whether they self refer or come via the criminal justice system.

What does this mean for referrers?

These changes make the process of referring people into drug and alcohol services much simpler as everyone will start at SMART.    We will confirm the new referral process as soon as we can; in the meantime please continue to refer all service users as usual.

Where will these services be delivered?

Our main base will be bigger offices in High Wycombe, however we will also run services from Aylesbury and deploy our mobile drop-in to other parts of the county, once the need has been assessed.  We will keep you posted as we know more. 

How can I get help?

You can contact us if you feel you need our help or would like advice for a friend or relative: